THRIVING UNDER FIRE BLOG
Regularly updated to help you thrive
A vital emotional intelligence skill, at work and at home. Being present.
Tips and skills to help you thrive in a leadership position.
De-escalation and dispute resolution. Thriving not shrinking.
Relating well to internal and external customers. How to engage.
“We are getting more and more irate customers. Our staff don’t know how to deal with them.” Here at Thriving Under Fire we are getting more enquiries like this than ever before. For the past 20 years we have specialized Read more…
Discover the importance of having a calm, rational influence during confrontations. While out walking recently, my little dog was attacked by a dog that was much bigger and aggressive. It barked, and then rushed at him, and grabbed hold of Read more…
Most individuals do not need to engage with mental health professionals if they, and those around them, know how to respond to emotions in a ‘good enough’ way.
The Why question can be both useful and unhelpful. This blog looks at how it can help you focus your purpose and how it can be used as an accusation against others.