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Conflict

Conflict

Anatomy of an Altercation

How the APE principle is hard to put into practice sometimes.

By John Faisandier, 1 yearMay 22, 2024 ago
Two jousting knights and mediator.
Conflict

The five causes of workplace tension that can ruin your day.

Do workplace emotional hotspots cause tension in your team? When not dealt with well, emotional hotspots increase conflict and tension. Everyone suffers. Work is not a happy place for you or your team. You waste energy trying to sort out issues that you’ve not been trained for. Time spent fixing Read more…

By John Faisandier, 1 yearJanuary 30, 2024 ago
Conflict

A wise wife’s wisdom: How my partner’s advice saved the day

Discover the importance of having a calm, rational influence during confrontations. While out walking recently, my little dog was attacked by a dog that was much bigger and aggressive. It barked, and then rushed at him, and grabbed hold of the scruff of his neck.  There was no serious damage Read more…

By John Faisandier, 2 years ago
Conflict

The Magic of Tactical Empathy

Tune in and transform difficult moments I’ve written before about Chris Voss, a chief hostage negotiator with the FBI who uses a term that fits very well with TUF training. He talks about ‘tactical empathy’ for building a relationship with anyone. He used this when negotiating with terrorists, bank robbers Read more…

By John Faisandier, 2 yearsAugust 4, 2023 ago
Conflict

When you are the angry one…

Three practical steps to manage your rage and frustration when the whole town has their wisdom teeth pulled at once. This graphic image of a whole town with sore teeth comes from newspaper columnist Verity Johnson and captures the mood that many are experiencing these days. People everywhere are stressed Read more…

By John Faisandier, 2 yearsMarch 28, 2023 ago
Conflict

All I want for Christmas is … happy families

All I want for Christmas is…happy families!  Some people just love to create dramas, and when families get together there can be lots of it! Christmas and New Year summer holidays with family are a great time for drama queens and would-be Oscar contenders to have their moment in the Read more…

By John Faisandier, 3 yearsDecember 6, 2022 ago
Conflict

Managing emotions at work – it’s not a mental health crisis

Most individuals do not need to engage with mental health professionals if they, and those around them, know how to respond to emotions in a ‘good enough’ way.

By John Faisandier, 3 yearsSeptember 1, 2022 ago
Conflict

The power of the pause

Here’s three tips you can learn to talk with anyone who has a different opinion from you.

By John Faisandier, 3 yearsAugust 3, 2022 ago
Conflict

Criticism or Complaining

Here’s three tips you can learn to talk with anyone who has a different opinion from you.

By John Faisandier, 3 yearsJune 29, 2022 ago
Conflict

’Why’ is a crooked letter that can’t be straightened   

The Why question can be both useful and unhelpful. This blog looks at how it can help you focus your purpose and how it can be used as an accusation against others.

By John Faisandier, 3 yearsMay 31, 2022 ago

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Recent Posts
  • Anatomy of an Altercation
  • Can the real Valentine teach you anything?
  • The five causes of workplace tension that can ruin your day.
  • A wise wife’s wisdom: How my partner’s advice saved the day
  • The Magic of Tactical Empathy
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