Challenging situations… Difficult people… Upset customers…
LEAD WITH CONFIDENCE – NOT CONFLICT
Practical leadership training that helps managers defuse tension, build trust, and create thriving teams.
Conflict-Free Leadership Program
Do you face these challenges as a manager?
- Tension is high, trust is low
- Emotions dominating conversations
- Difficult conversations get avoided
- Confidence disappears in conflict
- Smart teams, poor communication patterns
Online Courses
Any of these a challenge to you and your team?
- Struggling to stay calm when tensions rise
- Team avoids hard conversations or shuts down
- Small issues spiral into team-wide conflict
- Staff get rattled by upset customers
- Widely dispersed teams
In-person Workshops
Do your staff face challenging customers?
- H & S training – physical and psychological
- Not staying calm in conflict
- Live practice responding to upset customers
- Not taking things personally
- Bouncing back after conflict
- Staff who learn best face-to-face
OUR CLIENTS
TESTIMONIALS
“I did a TUF course over 10 years ago when I worked at Fonterra. The skills I learned in the course have stuck with me and prepared me so well for difficult and brave conversations, that I still think about it 10 years later. I thought I should pass that on. I see you do online programs, I’d be interested in hearing more so I can continue to upskill.“– Elle
TUF BLOG
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