Tuesday TUF Tips | Distance brings us closer
Three surprising insights about listening and encouraging others to talk.
Tuesday TUF Tips | The Fragility of Privilege
People in powerful or dominant positions can easily fall into the trap of believing that the rest of the world thinks the same way as they do.
Upcoming Workshops | Dealing with Difficult People
Register now for our upcoming workshops this August 24th and 31st.
Tuesday TUF Tips | Listening when you are in a Position of Power
A company owner said to me recently, “when you hold a position of power, you can be deceived into thinking that you know more about the topic than you actually do. People act as if you know more because you are the boss”.
Tuesday TUF Tips | Good Listening is Better than Taking Drugs
We're all familiar with that warm fuzzy feeling we get when we have a positive connection with someone - but what does it all mean?
Tuesday TUF Tips | Good Listening is Contagious!
Did you know, that when you smile and attend to somebody by listening, you activate the mirror neuron receptors in their brains?
Tuesday TUF Tips | What external influences are affecting your listening?
A study on sentencing judges found that the judges were more lenient after taking a break, or early in the morning. In quoting this study, Dr Emily Beausoleil of Massey University Wellington suggested that at these times when you are relaxed and not so stressed you will be more sympathetic to hearing what the other person is saying.
Tuesday TUF Tips | Listen so that others will speak
Dr Emily Beausoleil of Massey University at a recent talk asked the Wellington branch of Human Resources Institute of New Zealand; What can you do differently to listen so that others will talk about what is important to them?
Tuesday TUF Tips | Slow Down, to Listen Well
Julie came barging into her manager’s office. “OMG – we have a crisis. The customer at the counter is very upset and I don’t know what to do?”
Tuesday TUF Tips | Good Listeners Don't Get Sucked In
Setting boundaries is a real challenge if you want to build strong relationships with colleagues, especially if you are a manager.
