A company owner said to me recently, “when you hold a position of power, you can be deceived into thinking that you know more about the topic than you actually do. People act as if you know more because you are the boss”.
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People in powerful or dominant positions can easily fall into the trap of believing that the rest of the world thinks the same way as they do.
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Three surprising insights about listening and encouraging others to talk.
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Three surprising insights about listening and encouraging others to talk.
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Three surprising insights about listening and encouraging others to talk.
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Three great questions to ask in one-on-one conversations at work.
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Every single time Janine came into Susie’s office Susie felt her gut turn. Janine was high maintenance…
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Mental Health Awareness Week | The healing power of listening Jackson Shewry an Auckland detective who suffered depression and anxiety told his story in an interesting NZHerald article on Monday. He was surprised that he suffered depression and anxiety because Read more…
Are you a “Mother Hen” Manager? Mother hen managers can find it difficult to trust that some people in their team can do the task well enough. There is pressure to deliver outputs quickly, avoid any mistakes and sign off Read more…
Why you shouldn’t use the word “why”? As I walked past an alcove at a major hardware store recently I overheard a manager addressing the assembled team of about 20 workers. In a loud accusing voice he berated one or Read more…