When dealing with problem behaviours you first want to listen empathetically to the other person then you want to share with them how this affects you. Thirdly you want to find a solution to these two competing examples. You have already taken the first two steps for helping an upset Read more…
When dealing with another person’s problem behaviours use empathetic listening to uncover what might be the underlying issues that cause their outburst. [Read the first step HERE] The next step is to work out how they can come up with new behaviours that don’t impinge on the life of others. Read more…
Sometimes you might think that an adult is acting like a child when they have an emotional meltdown. They have an outburst just like a child might. You may be tempted to become judgmental and tell them to grow up and act like a grown up but that won’t help Read more…