Listening
The fragility of privilege
People in powerful or dominant positions can easily fall into the trap of believing that the rest of the world thinks the same way as they do.
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Listening
How to have a great one-on-one conversation at work
Three great questions to ask in one-on-one conversations at work.
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Listening
Contain your own emotional response
Every single time Janine came into Susie’s office Susie felt her gut turn. Janine was high maintenance…
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