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Management

Conflict

Why should I just shut up?

In 2009 a friend of mine, 18-year-old Eva Maria published a book titled “You Shut Up!” hoping to improve communication between adults and teens. “Adults need to shut up and listen to what young people are saying”, she said. Ten years later the generation gap between millennials, Gen Xers and Read more…

By tufwmb, 6 yearsOctober 15, 2019 ago
Listening

Why effective listening is so difficult

In the video “It’s not about the nail” a woman sits on the couch with her partner and complains of terrible headaches that simply won’t go away. She has no idea what’s causing them. The camera pans out to reveal a large nail in her forehead. It’s a shocking picture Read more…

By tufwmb, 6 yearsOctober 1, 2019 ago
Anger at work can be productive
Management

Why is it so hard to talk about feelings?

Imagine a stadium full of people shouting as loud as possible for a minute or two before the first whistle had even been blown. That was the scene at a recent rugby test match in New Zealand between the All Blacks and Tonga. The purpose was to encourage people to Read more…

By tufwmb, 6 yearsSeptember 26, 2019 ago

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