Conflict
How one man defused a situation with one very simple skill…
It’s very easy to respond to aggression with aggression… but what if we reacted differently?
It’s very easy to respond to aggression with aggression… but what if we reacted differently?
A couple
He experiences this question as an attack. He tenses up and goes silent. That’s his usual way of coping when emotions like this arise in him.
A man walks into … his manager’s office. His face is red, hands shaking and eyes nearly popping out of his head. He is mad about something! “This new directive is just nonsense!” He roars.
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