TUF
  • About
    • Privacy Policy
  • Media
  • Services
  • Shop
  • Free Resources
    • Blog
      • Listening
      • Management
      • Service
      • Conflict
    • Videos
  • Contact
  • ONLINE COURSE LOGIN

health & safety

De-escalating conflict and aggression
Conflict

TUF de-escalation skills for staff health and safety

“We are getting more and more irate customers. Our staff don’t know how to deal with them.” Here at Thriving Under Fire we are getting more enquiries like this than ever before. For the past 20 years we have specialized in de-escalation training and managing emotions at work. Our pandemic Read more…

By John Faisandier, 1 yearFebruary 25, 2021 ago
Recent Posts
  • Family business benefits from TUF training
  • What drives aggressive behavior?
  • 3 tips for talking with angry antivaxxers
  • Vaccine passes mean more aggressive customers – are you ready?
  • Staying calm under fire
Recent Comments
    Categories
    • Conflict
    • Listening
    • Management
    • Personal Development
    • Service
    • Uncategorized
    • john@tuf.co.nz
    • Telephone
    Hestia | Developed by ThemeIsle