Listening
Good listening is better than taking drugs
We’re all familiar with that warm fuzzy feeling we get when we have a positive connection with someone – but what does it all mean?
Listening
Listening when you are in a position of power
A company owner said to me recently, “when you hold a position of power, you can be deceived into thinking that you know more about the topic than you actually do. People act as if you know more because you are the boss”.
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Listening
The fragility of privilege
People in powerful or dominant positions can easily fall into the trap of believing that the rest of the world thinks the same way as they do.
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Listening
Distance brings us closer
Three surprising insights about listening and encouraging others to talk.
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Listening
Relationships before agenda
Three surprising insights about listening and encouraging others to talk.
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Listening
Go slow to go fast
Three surprising insights about listening and encouraging others to talk.
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Listening
How to have a great one-on-one conversation at work
Three great questions to ask in one-on-one conversations at work.
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Listening
Contain your own emotional response
Every single time Janine came into Susie’s office Susie felt her gut turn. Janine was high maintenance…
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Mental Health Awareness Week | The healing power of listening
Mental Health Awareness Week | The healing power of listening Jackson Shewry an Auckland detective who suffered depression and anxiety told his story in an interesting NZHerald article on Monday. He was surprised that he suffered depression and anxiety because everything else in his life was going so well. “I Read more…
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Are you a "Mother Hen" Manager?
Are you a “Mother Hen” Manager? Mother hen managers can find it difficult to trust that some people in their team can do the task well enough. There is pressure to deliver outputs quickly, avoid any mistakes and sign off on key performance indicators. Having a perfectionist streak contributes to Read more…