Listening
The fragility of privilege
People in powerful or dominant positions can easily fall into the trap of believing that the rest of the world thinks the same way as they do.
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THRIVING UNDER FIRE BLOG
Regularly updated to help you thrive
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Listening
Distance brings us closer
Three surprising insights about listening and encouraging others to talk.
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Listening
Relationships before agenda
Three surprising insights about listening and encouraging others to talk.
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Listening
Go slow to go fast
Three surprising insights about listening and encouraging others to talk.
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Listening
How to have a great one-on-one conversation at work
Three great questions to ask in one-on-one conversations at work.
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Listening
Contain your own emotional response
Every single time Janine came into Susie’s office Susie felt her gut turn. Janine was high maintenance…
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Mental Health Awareness Week | The healing power of listening
Mental Health Awareness Week | The healing power of listening Jackson Shewry an Auckland detective who suffered depression and anxiety told his story in an interesting NZHerald article on Monday. He was surprised that he suffered depression and anxiety because Read more…
Uncategorized
Are you a "Mother Hen" Manager?
Are you a “Mother Hen” Manager? Mother hen managers can find it difficult to trust that some people in their team can do the task well enough. There is pressure to deliver outputs quickly, avoid any mistakes and sign off Read more…
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Why you shouldn't use the word "why?"
Why you shouldn’t use the word “why”? As I walked past an alcove at a major hardware store recently I overheard a manager addressing the assembled team of about 20 workers. In a loud accusing voice he berated one or Read more…
Management
Accentuate the positive
Accentuate the positive A local government worker I met recently was most despondent. His performance appraisal was such a bad experience that it made him want to quit work completely. His manager listed a number of tasks he hadn’t done Read more…