How many monkeys are on your back?
A listener can be tempted to take on the problems of those they listen to. They can end up carrying everyone’s problems without realising what they have done.
Three great questions to ask in one-on-one conversations at work.
Accentuate the positive A local government worker I met recently was most despondent. His performance appraisal was such a bad experience that it made him want to quit work completely. His manager listed a number of tasks he hadn’t done well and failed to acknowledge what he had achieved in Read more…